Support

Version 1

Support and coverage.

The app shows what its current sources report. If a source is missing or unavailable, the app labels the gap.

How do I change regions?

In Live, use the map menu in the upper-right corner. Version 1 offers 27 named regions across the contiguous United States, Alaska, Hawaii, and Puerto Rico. Region selection does not use device location.

Why are no flights listed?

The selected region may currently have no route-verified airline flights, or a required source may be temporarily unavailable. The message on screen says which condition the app observed. Private, military, and other non-airline traffic is intentionally omitted.

What data is live?

Positions come from ADSB.lol community data. FAA SFDPS supplies the flight-plan route and, when filed, the ICAO scheduled-air-transport type. When that optional type is absent, the service requires an exact carrier designator from a dated reviewed list; explicit non-scheduled types always fail. NOAA Aviation Weather Center observations and FAA NAS airport advisories are requested for nearby reporting stations.

Does version 1 include ATC or ACARS?

No. Version 1 includes route-verified airline flights and nearby government context only. It does not capture, transcribe, bundle, store, or stream ATC audio, and it does not publish ACARS messages.

Contact support

Email support@flightthread.com and include the iPhone model, iOS version, selected region, and what you expected to see. Do not include private credentials or sensitive personal information.